****** - Verified Buyer
4.5
Beware! Hey Dude has horrible customer service. My package did not show up, but was marked as delivered. I contacted Amazon and they told me that since the order is being handled by a third party business(Hey Dude) that Amazon can not issue a refund or replacement & Hey Dude customer service can help me. I contacted Hey Dude customer service and they only send me automated emails that inform me that the only way to get a refund is by submitting a USPS package theft claim. When I click the link they send me it doesn’t not work. Also, I should not have to do this at all. It should be their responsibility to refund me and file a claim with their shipping service they chose. I have not received my item or a refund and it’s been a week now since I ordered the shoes. So if you buy from this company and you do not get them in the mail, good luck it’s the customer’s fault and they will not help you at all.I had no idea that Hey Dude shoes have been around for so long. I’ve worn Nike running shoes for decades and was looking to change up my look. I saw ads for these and thought I’d give them a try. They are so light weight and comfortable that I never take them off. If you have high arches like I do, I recommend getting a pair of Dr. Scholl's custom inserts. If you get the half sized inserts, slip them in on top of the ones that come with the shoes. You’ll really notice the difference in a few days.This is a very light and comfortable shoe. Easy to put on and very comfortable to wear. One of the most comfortable shoes I have ever worn. It's not really a walking shoe though for longer walks, I have other shoes for that. Can't really say about durability since only have worn it for a week. I would buy again. My shoe size is 10 1/2 and I bought size 11. Fits great.My husband had been looking at this shoe for sometime but when the price was at $110 the purchase wasn’t justified. Once we found them at the $60 price range that was right for Hey Dudes. He loves these shoes the look and comfort!Love these shoes ... this is my 5th pair. The only downside is .... fit is correct about 90% of the time. Every once in a while the shoe runs a bit larger; I believe it depends on the material used.I ordered these from Amazon for their comfort and support. They have both and also great looks. Before you buy, look very closely to the style, there are a variety of styles, and not all are made the same way, ie. stitching; firmness; etc. I found some with stringy stitching. I found same brand (Hey Dude) at Bealls Dept Stores in Florida, but the cost was at least $10+ more, but I had a chance to view the different styles this way.Light weight shoe bought 2 pair a size 12 and 13, the 12 are true to size and even though the material is lightweight I've been wearing this pair when I'm doing light yard work and they are holding up to be expected , Acually better than what I expected. The 13 I was gonna send back, they are a tad big but the shoe is so lightweight and comfy I kept them to wear as sleepers around the house for I have wood floors, trust me buy a pair you won't be sorryFor me these are awesome shoes too lounge around in. Great for around the house and light walking. For my feet I wouldn't want to walk long distances in them. They are super light weight and comfortable but offer very little support for the long haul.Beautifully designed, superbly finished and a total joy to wear. My second pair, the first still going strong after 18 months of almost constant wear, simply the best shoes I’ve ever owned. Comfy or what. Try ‘em.Please be aware now of purchases that are being shipped from an EU country. The product was as we expected and delivery was prompt considering it came from Italy. What we did not realise was that a couple of days later we would receive from FedEx an invoice for a further £31.91 for duty/tax on the product. We have to pay regardless. There were no warnings either on sellers description or from Amazon that this may be likely.Great service, great product but disappointed as it stated they were a wide fit but they were too narrowThese are my second pair of Dudes, they are just so comfortable! From purchase to delivery went extremely smoothly! If you want a good looking shoe that feels like a slipper, check them out!! Well worth the money!Brilliant shoes. I can't believe how light and comfortable they are.
